Answer: c. upselling
A sales person who convinces a customer to buy a more expensive product than the customer originally intended is using upselling sales technique.
Explanation:
Upselling refers to a sale technique used by a sales person or seller in convincing a customer in order to buy a good or product that is more costly than the good he or she wanted to buy initially. Â The sales person does this in order to make good profit. Hence, upselling brings the sales person closer to the customer.
